GCC Operations Results

Three flagship outcomes from Torrevie engagements across the GCC. Each links to the full case and to the service line most relevant to that kind of problem.

Industrial business, Jebel Ali, Dubai

40%+ inventory reduction

SKU-level segmentation, replenishment redesign, and phased runoff of duplicated and slow-moving lines. Multi-million AED of working capital released, zero service-level incidents.

JAFZA distribution hub, 14 GCC markets, 12 months

OTIF 78% → 97%

End-to-end fulfilment redesign from supplier PO to last-mile, S&OP rhythm, exception-based KPI reporting, AI-supported exception engine. Customer escalations stopped inside two quarters.

Dubai clinic group, bilingual voice agent

60%+ call reduction, live in 3 weeks

Bilingual Arabic and English AI voice agent for appointments, rescheduling, and first-line enquiries. Reception team returned to in-clinic patients. Paid back inside month one.

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